You might say Manaster was ahead of his time. In a new ExecuNet study just released, only a third of executives surveyed now think they will accept a move in order to advance their careers and companies are becoming increasingly stingier with relocation packages. Only three years ago, nearly half expected to make a move.
Managing a distributed work force like ERE’s requires CEOs to pay attention to small details and foster communications using both technology and a certain amount of etiquette so that teams can work in a cohesive manner. Manaster’s team has an advantage because its conference events provide built-in times for the teams to meet and work together. They also will hold other face-to-face meetings to foster teamwork.
Other keys to success. Manaster notes are:
1) An “Open Books” policy: Everyone on the team has access to full financial data all the time.
2) Weekly one hour staff conference calls where each manager has 120 seconds to report on key activities and bring up any problems for discussion. Topics that need detailed discussion get aired briefly and follow-ups are scheduled with all the right players.
3) Embracing technology: The team uses email, IM ("Possibly the one tool I couldn’t run the company without,” Mannister says) in addition to the conference calls.
Any pitfalls Manaster has seen: “Since each manager really runs their group with autonomy, they are really engaged,” he reports. “Occasionally someone might be slacking off and it’s a little harder to spot, but the results always speak for themselves and we can remedy the situation if needed.”
“People really don’t need to see each other to get the job done,” Manaster says, “Success is more a function of who they are. There’s a level of person who wants to do well, to excell and they’ll do their best work regardless of the environment.”