Small Businesses Feel Uneasy with the Internet
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Small businesses feel uneasy with the Internet
from Techworld.com Mid-sized Business
It’s a love/hate thing.
“The Internet makes SME lives more difficult,” said Cranfield’s Prof Burke, who with Dr Hussels, conducted the research. “Only 16 percent of UK SMEs feel the Internet has increased operational efficiency, which is a fairly startling discovery.” Indeed, 46 percent feel the Internet has raised the complexity of running their business, with over 62 percent saying the Internet has increased competition from foreign markets - although this has another side, 56 percent of respondents said that the Internet had enabled them to sell their products abroad.
One in three SMEs strongly feel the Internet has made it harder to protect confidential company data, while 48 percent believed the Internet caused employees to waste time, thanks to distractions like social networking, personal web surfing etc.
